JEFF, the piece I remember, was a pumper, and when i got the rig the cab was off the frame, now this rig was packed in peanuts, and could have been dropped from 4 stories and still been cushioned. I put the cab back on as I did not want to go thru the hassel of returning it. remember shipping starts once the piece is assembled, and I am sure code 3 does not open every box, when they get a shipment in. so it can happen anytime from leaving the manufacturer to getting to your door. I have purchased over a 1,000 code 3, and that was the only one I ever had a problem with