This forum is for collectors of emergency vehicle models to discuss any aspect of the industry. Feel free to post comments on current releases, future models, items for sale/trade, or items wanted.
In my experience, I've dealt with Code 3 exclusively online. All my orders through them have been using their website, and all customer service issues (except for one) have been resolved via email.
That's not to say that there haven't been any issues with their customer service, I just haven't experienced them first hand.