Hans, I'm sure that I'm not alone when I say that you have every right to be as mad as you are. Good luck in getting your situation resolved! I don't see the Code 3 Customer Service debacle getting better anytime soon.

Hans,

Just keep on it. Another option is you can always dispute the charge with your credit card company. They will put the money back on your card for until Code 3 has resolved the issue to your satisfaction.

I've done it in the past with items I've ordered that I've returned in cases where the vendor is taking care of the issue in a reasonable timeframe.

Good luck!!

My last post should have read "when the vendor ISN'T taking care of the issue in a timely manner."

Here's where Code 3 takes the stupid pill. They ship overseas with FedEx. With FedEx the more you ship the cheaper it gets. For example over the counter shipping to return my model $195-45, on my company account (not used much) $154-50. With the amount Code 3 ships it would be far cheaper for them to pay the freight but no lets screw the customer again and again until they stop buying......and that's what they want no overseas customers!

Location: in a land far far away